Privacy policy

INFORMATION WE COLLECT

When you make a purchase from Human Balance, as part of the buying and selling process, we collect personal details such as your name, address and email. Additionally when you browse our site, we automatically capture your computer’s IP address to learn about your browser and operating system, assisting us in enhancing user experience. With your consent, we may use your email to inform you about our store, new collections and other relevant updates.

CONSENT

By accessing and using our website, you acknowledge that you have read and accepted our Privacy Policy and agree to abide by its terms. We gather personal information that you willingly provide to us which may occur when you register, navigate and utilize our website or reach out to us with any form of communication. If you wish to withdraw your consent with regard to the collection, use and/or disclosure of your personal information as identified in the Privacy Policy, you may do the same by communicating to the company in writing at the registered email address inquiry@humanbalance.in 

DISCLOSURE

Some of your personal information may be shared with third parties like payment gateways, credit card processors, etc who need this data to help us complete your purchase and deliver our services. This allows both them and us to carry out our responsibilities and ensure your order is smoothly fulfilled.

PAYMENT

If you select a direct payment gateway to complete your purchase, your credit card data or other mode of payment is processed by our payment provider and encrypted via the PCI-DSS (Payment Card Industry Data Security Standard). Your transaction data is retained only as long as needed to complete your purchase and is then deleted. All payment gateways comply with PCI-DSS standards which are managed by the PCI Security Standards Council, a collaboration of brands like Visa, MasterCard, American Express, Rupay, Gpay, etc. These standards ensure the secure handling of credit card information by our store and its service providers. For more details you may review our platform provider’s Terms of Service and Privacy Policy.

THIRD PARTY SERVICES

In general, our third party partners will collect, use and disclose your information only to the extent necessary to perform the services they provide. However, some providers like payment gateways have their own privacy policies for the information we are required to supply for purchase related transactions. We recommend you read these policies to understand how your data is handled. Remember, certain providers may be located in or have facilities under different jurisdictions. If you proceed with a transaction involving a third party service, your information may become subject to the laws of the jurisdiction(s) where that provider is located. 

MODIFICATIONS TO OUR PRIVACY POLICY

The company retains the right to revise or amend this Privacy Policy at its discretion without prior notice to users. Any updates will be published on the website. Please be assured that such changes will not compromise the level of privacy protection we have promised to uphold for our users.

USE OF COOKIES

Our website may use “cookies” to improve your browsing experience. Cookies are small data files stored by your web browser on your device’s hard drive which help keep records to be later read back from that browser. These allow the browser to remember details tailored to your use. We may place both temporary and permanent cookies on your system, but rest assured they do not store any personally identifiable information. You can choose to configure your browser to reject cookies or to notify you when cookies are being set. However, please note that if you disable cookies, certain parts of the website may not function as intended. This is a common operating practice used by websites across the internet to enhance functionality and user experience.

HOW TO REACH US

This website is owned, managed and operated by Human Balance Systems. For any inquiries or communication, you can contact us by phone at ‪+91 9819012133‬ or via email at our official address: inquiry@humanbalance.in

GOVERNING LAW AND JURISDICTION

This Privacy Policy is subject to and will be interpreted and enforced under the laws of India. By using this website, you agree to submit to the exclusive jurisdiction of the appropriate courts located in Mumbai, India, for any disputes or matters that may arise in connection with this Privacy Policy.