Terms of service
OVERVIEW
This website is operated by Human Balance. Throughout the site, the terms “we,” “us,” and “our” refer to Human Balance. By using our website or purchasing from us, you agree to these terms and conditions along with any policies or additional terms linked here. These terms apply to everyone who uses the site, including visitors, customers, vendors and contributors. Please read these terms carefully. By accessing or using any part of the website, you agree to be bound by them. If you do not accept these terms, you should not use our site or services. Any new features or tools we add to our store will also follow these terms as we may update them from time to time. Your continued use of the website means you accept any changes.
1. USING OUR ONLINE STORE
By agreeing to these terms, you confirm that you are at least the age of majority in your location or that you have given us permission to allow any of your minor dependents to use this site. Please use our products responsibly and for lawful purposes only. Any violation of these terms may result in us ending our services to you immediately.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason. Your non credit card information may be transferred across networks without encryption to adapt to technical requirements while credit card data is always encrypted. Please do not reproduce, copy, sell or misuse any part of our service or website without our written permission.
3. PRODUCT INFORMATION AND CHANGES
We strive to keep our product details accurate and up to date, but occasionally there may be errors or outdated information. The material on this site is for general reference and shouldn’t be your only source for decision making. We may change content on the site at any time without obligation to update it. It’s a good idea to check back for the latest information.
4. PRICING AND SERVICE UPDATES
Our product prices may change without notice. We also reserve the right to modify or stop the service, or any part of it, without notice. We won’t be liable to you or any third party for any such changes.
5. PRODUCTS AND SERVICES
Some products or services may only be available online and could have limited quantities. They can be returned or exchanged according to our Return Policy. We’ve tried our best to display product colors and images accurately, but we can’t guarantee your monitor will reflect these perfectly. We may limit sales by region, person or order and we can discontinue products at any time.
6. ORDERS AND ACCOUNT INFORMATION
We might limit or cancel orders, for example if multiple orders come from the same account or payment method. If we adjust or cancel your order, we’ll try to let you know by contacting you through your provided email or phone number. Please keep your account details up to date so we can process orders smoothly.
7. THIRD PARTY TOOLS OR LINKS
We may give you access to tools or links from third parties, which we don’t control. Using these is entirely your choice and risk. Please review their policies before proceeding as we’re not responsible for third party content, websites or services.
8. YOUR COMMENTS AND FEEDBACK
If you share ideas, suggestions or other content with us you agree that we can use, edit or share them without obligation to keep them confidential or to compensate you. We also reserve the right to monitor or remove content that we consider inappropriate.
9. PERSONAL INFORMATION
Your submission of personal data through the store is handled according to our Privacy Policy. Please review it for details on how we protect your information.
10. ERRORS OR OMISSIONS
Occasionally, there may be mistakes on our site such as typographical errors, inaccuracies or omissions related to product details, pricing or availability. We reserve the right to correct these without prior notice, even after you have placed an order.
11. ACCEPTABLE USE
Please use our site responsibly. You agree not to use it for any illegal activities or to violate others’ rights. Any misuse like introducing harmful code, violating intellectual property or attempting to interfere with our security can lead to us terminating your access.
12. WARRANTY DISCLAIMER AND LIABILITY LIMITS
While we aim to provide reliable service, we can’t guarantee it will always be uninterrupted, secure or error free. Our products and services are provided "as is" without warranties beyond what we expressly state. Human Balance and our team will not be liable for any losses or damages arising from your use of our site or products.
13. INDEMNIFICATION
You agree to defend and hold harmless Human Balance and our affiliates against any claims or demands including reasonable legal fees, arising from your breach of these terms or violation of any rights or laws.
14. SEVERABILITY
If any part of these terms is found to be unlawful or unenforceable, that part will still be enforced to the fullest extent possible and the rest of the terms will remain valid.
15. GOVERNING LAW AND JURISDICTION
These terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra for any disputes.
16. FORCE MAJEURE
We will not be held responsible for any failure to perform our obligations if such failure is caused by circumstances beyond our reasonable control including but not limited to natural disasters, acts of God, war, civil disturbances or interruptions in transportation or power.
17. ACCOUNT SECURITY
You are responsible for maintaining the confidentiality of your account login information and for restricting access to your account. Any activity under your account will be deemed to have been carried out by you.
18. COMMUNICATION CONSENT
By using our website, you consent to receive communications from us electronically via email, SMS or website notices regarding your orders, services or promotional content. You can opt out of promotional communications at any time.
19. LIMITATION ON CLAIMS
Any claim or cause of action arising out of or related to the use of our website or products must be filed within...... one year (confirm this)..... after such claim or cause of action arose. Claims filed after this period will be barred.
20. ENTIRE AGREEMENT
These terms, together with our Privacy Policy and any other notices or agreements posted by us on this site, constitute the entire understanding between you and Human Balance regarding the use of this website and supersede any prior agreements or communications.